Refund & Cancellation Policy - Koncept Institute for Digital Marketing

For individual certification training programs offered on KIDM Trainings, except for Internet of Things training, a user may request a refund anytime before their chosen batch commencement date. A transaction processing charge of 20% of the training fee paid by the user will be deducted and the remaining will be refunded within 15 working days (Monday to Friday, excluding national holidays) of the refund request being raised by the user.
However, once the user has made the payment and accessed the training content, no refund would be permitted. No refund will be provided for the Internet of Things training offered on KIDM Trainings once the payment has been made.

If a user is enrolled in a certification training that has been withdrawn by KIDM Trainings, he/she will be entitled to 100% refund within 15 working days (Monday to Friday, excluding national holidays) of the training program being withdrawn and the refund would be initiated by KIDM Trainings.
For KIDM Skill Pass, no refund/cancellation would be permitted after payment.
For KIDM Student Premium, no refund/cancellation would be permitted after payment.
For Placement Guarantee courses, the booking amount, extension fee and course fee are non-refundable and cannot be canceled once payment is made. To claim a refund under the placement guarantee, please refer to the Guaranteed Job/Internship Program in the FAQ of the Placement Guarantee courses.
For individual fresher job listings and premium internship upgrades, an employer may request a 100% refund within 30 days of their purchase, if they are not able to hire even 1 candidate. The entire amount will be refunded within 15 working days (Monday to Friday, excluding national holidays) of refund request being raised by the user.
Please note:
1. In case of violation of any Terms and Conditions, KIDM reserves the right to refuse or cancel the refund request.
2. Refund isn’t available for Premium Plan and bulk plans.
3. Refund could be availed only once by a company.
For advertisers who advertise their products, offerings, and services on different KIDM channels (Website, Newsletter, Facebook page, other social media channels etc.), no refund/cancellation would be permitted after the advertising campaign has begun or the payment is received, whichever is earlier. If an advertising campaign is cancelled by KIDM due to its internal policies, the advertiser would be entitled to a refund on a pro-rata basis (after deducting the amount for the deliverables already served)
Not with-standing this policy, any specific terms and conditions mentioned on individual product & service page, and/or as agreed with a user before/during/after the transaction, will override the terms and conditions mentioned here in case of a conflict.
We may make changes to our products & services, and associated terms & conditions (including terms and conditions on refund and cancellation), from time to time. You are advised to refer to our latest terms and conditions on this page and associated product/service specific terms and conditions page before making a purchase.